TERM TRANSFORMATION MANAGEMENT

Malaysia

Sector

Publishing


Issue

A book wholesaler/retailer expanding across APAC and the Middle East required transformation of the supply chain function to keep pace with rapidly expanding geographies and throughput volumes


Solution

LCA took direct management control over all supply chain functions to undertake a comprehensive supply chain overhaul (without ongoing business disruption)


Results

  • Logistics overhaul to support 30% p.a. volume growth
  • Reduced the cost of supply chain activities
  • Controlled migration to single DC and closure of peripheral storage sites
  • Achieved full visibility and high accessibility of inventory
  • Reduction of operating cost through enforcing pan-organizational operating disciplines and driving radically higher labour productivity
  • Rationalization of end-to-end materials handling and transport/freight function
  • Enhancement of inter-departmental processes and cooperation
  • Upgraded KPI reporting
  • Sales-Supply Chain integration to maximize the sales opportunity